How a Kenilworth café cut its card processing fees by close to half and dropped the fixed contract, without losing local support.
The Rocking Horse Coffee Shop is a Kenilworth café serving coffee, cakes and light bites in a relaxed, welcoming spot. It caters to local regulars and visitors looking for somewhere easy-going to sit and unwind.
Cafés run on repeat custom and simple, smooth operations, so flexibility and clear reporting are genuinely useful to the owner day to day.
On Dojo, the café wanted clearer reporting and freedom from a fixed contract. Simpler admin and the flexibility not to be tied into long terms suit a small, independent café.
What mattered most. No fixed contract and user-friendly reporting, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with easy reporting and no contract, giving the café a clear view of its takings and the freedom to stay flexible. That keeps the admin light and the commitment low.
The switch also reduced their card processing costs by around 46%, close to half, a substantial saving for an independent café, with local 24/7 support whenever it’s needed.
Clear reporting, no fixed contract, and local 24/7 support whenever it’s needed.
Problem. On SumUp, the café wanted lower costs and a more reliable connection, since a dropped signal at the counter during the morning coffee rush…
What we did. NEOM moved them to Teya with reliable connectivity that holds up through the morning rush, 7-day settlement for steadier cash flow, and…
Problem. On Worldpay, the hotel wanted lower costs, faster payments, EPOS integration and pre-authorisation for bookings.
What we did. NEOM moved them to Teya with EPOS integration across its outlets, pre-authorisation for holding booking deposits, faster settlement and…
Problem. The pub wanted to end terminal rental fees on its previous Dojo arrangement and own its machines outright, rather than paying indefinitely…
What we did. NEOM moved them to Teya, removing the rental fees through owned terminals and adding 0.5% cashback through the Teya business account on…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.