How a Coventry café cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.
Bayton Café is a friendly café in Coventry serving hot drinks, breakfasts, light lunches and a warm welcome. It caters to local regulars and passing trade looking for a relaxed place to sit, eat and catch up. Cafés live on repeat custom and quick turnover, so reliable payments and steady cash flow are central to keeping the day running smoothly.
Cafés run on repeat custom and simple, smooth operations, so flexibility and clear reporting are genuinely useful to the owner day to day.
On SumUp, the café wanted lower costs and a more reliable connection, since a dropped signal at the counter during the morning coffee rush means lost sales and waiting customers. It also wanted faster access to its takings to keep cash flow healthy. Dependable payments through the busy periods mattered more than anything.
What mattered most. Lower costs, reliable connectivity and 7-day settlement, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with reliable connectivity that holds up through the morning rush, 7-day settlement for steadier cash flow, and lower fees on every sale. That combination keeps both the queue and the finances moving. The switch reduced their card processing costs by around 35%, with local 24/7 support on hand whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Dojo, the café wanted clearer reporting and freedom from a fixed contract.
What we did. NEOM moved them to Teya with easy reporting and no contract, giving the café a clear view of its takings and the freedom to stay flexible.
Problem. On Dojo, the pub wanted no contract, no terminal rental and quicker access to its funds.
What we did. NEOM moved them to Teya with no contract, no terminal rental and 7-day settlement, removing the commitments and recurring charges while…
Problem. On Worldpay, the hotel wanted lower costs, faster payments, EPOS integration and pre-authorisation for bookings.
What we did. NEOM moved them to Teya with EPOS integration across its outlets, pre-authorisation for holding booking deposits, faster settlement and…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.