How a Coventry pub cut its card processing fees by around 42% after switching with NEOM, without losing the day-to-day service it relies on.
Boozemaster is a Coventry pub serving a good range of drinks in a relaxed, welcoming setting. It’s a local that draws regulars and visitors looking for somewhere easy-going to socialise, busiest through evenings and weekends. Like most independent pubs, keeping fixed costs low is central to staying profitable.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
On Dojo, the pub wanted no contract, no terminal rental and quicker access to its funds. Long tie-ins and recurring equipment charges are an unwelcome drain on an independent pub’s margins. Cutting those fixed costs was the main aim.
What mattered most. 7-day settlement, no fixed contract and no terminal rental, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with no contract, no terminal rental and 7-day settlement, removing the commitments and recurring charges while getting bar takings through faster. That leaves a leaner, more flexible cost base. The switch also reduced their card processing costs by around 42%, with local 24/7 support always available.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On EposNow, the pub wanted transparent pricing and quicker settlement, plus payments that integrated properly with its EPOS till rather…
What we did. NEOM moved them to Teya with EPOS integration, so payments and the till work together across bar and kitchen, alongside transparent pricing…
Problem. On EposNow, the pub wanted transparent pricing and faster settlement, along with payments that connected properly to its till system rather…
What we did. NEOM moved them to Teya with EPOS integration so payments and the till work as one, plus transparent pricing and 7-day settlement for…
Problem. On Zettle, the pub wanted dependable reliability, fair rates and faster payments.
What we did. NEOM moved them to Rapyd with reliable payments that hold up at the bar, faster settlement for steadier cash flow, and fair, transparent…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.