Case Study · Service

Cliptomania

How a Coventry hair & beauty salon cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.

ServiceHair & Beauty SalonCoventryFrom WorldpayTo Shift4
40%cut in card processing fees
WorldpayShift4the switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A familiar name in Coventry.

Cliptomania is a Coventry hair and beauty salon offering hairdressing alongside beauty treatments. It serves a regular base of local clients booking in for everything from hair to beauty services. For a busy salon, reliable payments between appointments and good value on each sale both keep the day running smoothly.

Appointment-led businesses see a steady stream of customers through the day, so payments need to be quick, reliable and inexpensive on every visit.

02 · The Challenge

Where the old arrangement fell short.

On Worldpay, the salon wanted lower costs, dependable reliability and strong connectivity. A card machine that falters between appointments interrupts a busy day, and keeping costs down matters for an independent salon. Smooth, good-value payments were the priority.

What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.

03 · The Switch

The move to Shift4.

NEOM moved them to Shift4 with reliable connectivity that works smoothly between clients and lower fees on every transaction. That keeps the salon running smoothly while trimming costs. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 40%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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