Case Study · Hospitality

CTKPC

How a Coventry sports & social club cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.

HospitalitySports & Social ClubCoventryFrom DojoTo Rapyd
35%cut in card processing fees
DojoRapydthe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

The business behind the numbers.

CTKPC is a Coventry social club serving its members and the local community. It provides a venue for socialising, events and club activities throughout the week. As a member-run organisation rather than a commercial operator, keeping costs low and payments simple really matters.

Clubs like this are usually run by a small team, so low running costs and takings that are easy to account for matter just as much as speed at the bar.

02 · The Challenge

The costs that never got reviewed.

On Dojo, the club wanted dependable reliability and lower costs. For a member club, payments that falter at busy times are a nuisance, and keeping costs down means more goes back to members. Simple, good-value payments were the priority.

What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.

03 · The Switch

The move to Rapyd.

NEOM moved them to Rapyd with reliable payments and lower fees, keeping things simple and good value for a member organisation. That means more of the club’s money stays with the club. The switch also reduced their card processing costs by around 35%, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 35%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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