How a Coventry fish & chip shop cut its card processing fees by around 30% after switching with NEOM, without losing the day-to-day service it relies on.
St George’s Plaice is a Coventry fish and chip shop serving freshly cooked fish, chips and takeaway favourites. It caters to local families and regulars, with trade peaking around lunchtimes, evenings and weekends. As a busy independent takeaway, predictable cash flow and low fixed costs both make a real difference.
Takeaways trade in short, intense bursts, so fast transactions and dependable kit at the counter keep orders moving when the queue builds.
On Dojo, the shop wanted to remove rental costs and receive net settlements promptly, rather than facing end-of-month surprises when fees were deducted in one lump. Unpredictable charges make it hard for a small takeaway to manage its money. Steadier, predictable cash flow was the goal.
What mattered most. 7-day settlement and no terminal rental, backed by local support that is easy to reach around the clock.
NEOM moved them to Shift4 with no rental costs and faster, net settlements, so funds arrive promptly and there are no nasty end-of-month deductions to absorb. That gives the shop a clearer, steadier view of its cash. The switch also cut their card processing costs by around 30%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Dojo, the café wanted clearer reporting and freedom from a fixed contract.
What we did. NEOM moved them to Teya with easy reporting and no contract, giving the café a clear view of its takings and the freedom to stay flexible.
Problem. On Paymentsense, the gym wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Shift4 with reliable payments, user-friendly reporting and lower fees, making member payments simple to take and easy to…
Problem. As a business new to card, the pub needed reliable connectivity and clearer reporting to start taking payments confidently.
What we did. NEOM set them up on Shift4 with reliable connectivity and easy reporting, so the pub can take card dependably and keep a clear view of its…
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