How a Rugby bed shop cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.
Mala Beds is a Rugby bed retailer selling beds, mattresses and bedroom furniture. It serves local customers furnishing their homes, often making larger, considered purchases. For a retailer handling higher-value sales, reliable payments and good value on each transaction matter.
Independent shops compete on service as much as price, so a dependable card setup and a clear view of takings help the owner keep margins healthy.
On Barclaycard, the shop wanted lower costs and dependable reliability. On larger-value sales, the cost of processing adds up, and a reliable till is essential when closing a sale. Good value and dependability were the priority.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with reliable payments and lower fees, giving the shop a dependable way to take larger purchases while trimming the cost of each sale. That protects margin on higher-value transactions. The switch reduced their card processing costs by around 35%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
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No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.