How a Rugby bookshop cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.
Hunts Bookshop is a Rugby bookshop selling new and popular titles to local readers. It serves the surrounding community as an independent retailer with a loyal following. For an independent bookshop working on modest margins, good value, reliability and clear reporting all matter.
Independent shops compete on service as much as price, so a dependable card setup and a clear view of takings help the owner keep margins healthy.
On Clover, the shop wanted lower costs, dependable reliability and clearer reporting. Good value is important for an independent retailer, and a reliable till keeps the queue moving at busy times. Keeping costs down while staying on top of takings was the priority.
What mattered most. Lower costs, reliable connectivity and user-friendly reporting, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with reliable payments, user-friendly reporting and lower fees, giving the bookshop a dependable till and a clear view of its sales. That keeps both service and the books in good shape. The switch also reduced their card processing costs by around 35%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
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