How a Sutton Coldfield greengrocer cut its card processing fees by around 28% after switching with NEOM, without losing the day-to-day service it relies on.
Fruitrush is a Sutton Coldfield greengrocer selling fresh fruit and vegetables, trading from a market stall. It serves local shoppers looking for fresh, good-value produce day to day. Working outdoors from a stall, a dependable signal and low running costs are especially important to keep sales flowing.
Independent food shops rely on regulars and steady footfall, so quick payments at the counter and fees that do not eat into tight margins are what count.
On Dojo, the stall wanted lower costs, dependable reliability and clearer reporting. Out on a market stall, a card machine that loses signal directly costs sales, and keeping overheads low matters on fresh-produce margins. Reliable payments in the open air were essential.
What mattered most. Lower costs, reliable connectivity and user-friendly reporting, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with reliable payments that hold up outdoors, user-friendly reporting and lower fees on every sale. That keeps the stall trading smoothly while trimming costs. The switch reduced their card processing costs by around 28%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
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Problem. On Barclaycard, the shop wanted lower costs and dependable reliability.
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What we did. NEOM set them up with Teya so they can now take card payments on the spot, including credit cards for larger or unexpected jobs.
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.