How a Coventry cash & carry cut its card processing fees by around 30% after switching with NEOM, without losing the day-to-day service it relies on.
Lal & Sons is a Coventry cash and carry supplying groceries and wholesale goods to trade customers. It serves local shops, caterers and businesses buying in bulk. With high transaction volumes and large orders, dependable payments and clear, accessible reporting are essential to keep the operation running.
Wholesale and trade counters handle larger payments, so the rate on every transaction and the reporting behind it have a direct effect on margin.
On Barclaycard, the business wanted easier reporting and a reliable app so it could stay on top of high transaction volumes, alongside dependable connectivity. For a busy cash and carry, payments that falter or reporting that’s hard to access quickly become a real headache. Keeping on top of the volume was key.
What mattered most. Reliable connectivity, user-friendly reporting and a mobile app, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with reliable connectivity, an easy-to-use app and clearer reporting, giving the business a real-time handle on a high-volume operation from anywhere. That keeps both the tills and the oversight running smoothly. The switch also cut their card processing costs by around 30%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. With Worldpay, the business wanted more flexible ways to take payment, including the ability to turn a phone into a card machine so staff…
What we did. NEOM set them up on Teya with pay-by-link and Tap to Pay, so staff can take payment anywhere using just a phone, whether at the counter…
Problem. As a business new to card, it needed to start taking payments and to send payment links for conversion work, so customers could settle…
What we did. NEOM set them up on Shift4 with reliable card payments and pay-by-link, so customers can pay in person or be sent a secure request for…
Problem. As a business new to card, it needed a reliable way to start accepting payments in store.
What we did. NEOM set them up on Shift4 with reliable card payments, so the shop can confidently take card in store and never turn a paying customer…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.