Case Study · Retail

DG Campers

How a Coventry camper van conversion specialist went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.

RetailCamper Van ConversionsCoventryFirst card setupTo Shift4
Day oneset up and taking cards
NewShift4first provider, chosen properly
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A Coventry camper van conversion specialist, doing it properly.

DG Campers is a Coventry business specialising in camper van conversions, transforming vans into bespoke, fitted-out campers. It serves customers commissioning conversion work, often involving larger, staged payments. For higher-value, project-based work, flexible ways to take and request payment are especially useful.

Vehicle businesses handle everything from quick, low-value jobs to larger invoices, so they need a setup that is dependable at the counter and fair on fees across both.

02 · The Challenge

The sales that walked out the door.

As a business new to card, it needed to start taking payments and to send payment links for conversion work, so customers could settle larger jobs without always paying in person. Conversions can be significant, staged commitments, so flexible, reliable payments matter. Getting set up to take and request payment easily was the priority.

What mattered most. A simple way to accept cards, reliable connectivity and pay by link, backed by local support that is easy to reach around the clock.

03 · The Switch

Shift4, chosen for the job.

NEOM set them up on Shift4 with reliable card payments and pay-by-link, so customers can pay in person or be sent a secure request for conversion work and stage payments. That suits higher-value, project-based jobs. They also benefit from local 24/7 support whenever they need it, with someone close at hand.

Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.

The Outcome

Set up right from day one.

First provider chosen properly, the right machine for a camper van conversions, and support that is easy to reach.

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