How a Coventry pub cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
The Parkgate Pub is a Coventry pub serving drinks and food in a friendly local atmosphere. It caters to regulars and visitors from the surrounding area, busiest across evenings and weekends. With food served alongside the bar, having tills and payments working together keeps service efficient.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
On EposNow, the pub wanted transparent pricing and faster settlement, along with payments that connected properly to its till system rather than running separately. Keeping the bar, food service and payments joined up matters for a venue serving meals. Tying it all together was the priority.
What mattered most. Transparent pricing, 7-day settlement and EPOS integration, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with EPOS integration so payments and the till work as one, plus transparent pricing and 7-day settlement for steadier cash flow. That keeps service quick and the books clear. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On EposNow, the pub wanted transparent pricing and quicker settlement, plus payments that integrated properly with its EPOS till rather…
What we did. NEOM moved them to Teya with EPOS integration, so payments and the till work together across bar and kitchen, alongside transparent pricing…
Problem. On Dojo, the business wanted lower costs and more dependable reliability at the bar.
What we did. NEOM moved them to Rapyd for reliable, cost-effective card payments that hold up through a busy service.
Problem. On their previous Dojo setup, slow transaction speeds and an unreliable network were holding up service at exactly the times the venue was…
What we did. NEOM moved them to Teya, with fast, reliable card payments that keep service flowing even on the busiest evenings, plus genuine 24/7…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.