How a Coventry pub cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.
The Millpool is a Coventry pub and restaurant serving drinks alongside freshly prepared food. It caters to local diners and drinkers looking for a relaxed setting, with trade strongest across evenings and weekends. Running food and a bar together means dependable, good-value payments are a daily essential.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
On Dojo, the business wanted lower costs and more dependable reliability at the bar. A card machine that drops out during a busy service slows everything down for staff and customers alike. Consistent, good-value payments were the priority.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd for reliable, cost-effective card payments that hold up through a busy service. That keeps things flowing for staff and guests while trimming the cost of every transaction. The switch reduced their card processing costs by around 25%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Paymentsense, the pub wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments that hold up at the bar and lower fees on every round.
Problem. On Elavon, the pub wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments that hold up through service and lower fees on every transaction.
Problem. On Barclaycard, the pub wanted a reliable network and fast transactions, plus lower costs.
What we did. NEOM moved them to Shift4 with fast, reliable payments and strong connectivity, so the bar keeps serving quickly even when an event fills…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.