How a Birmingham off-licence cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.
Stocklandgreen Off-Licence is a Birmingham off-licence and supermarket stocking alcohol, groceries and the everyday essentials its neighbourhood needs. It serves the local community with convenient, close-to-home shopping across long trading hours. In high-volume convenience retail, knowing exactly what you’re paying on card fees is key to protecting tight margins.
Convenience retail runs on a high number of small transactions, so the cost of each one and a till that stays reliable all day add up quickly.
On Dojo, the shop wanted clear, transparent pricing with no hidden costs lurking in the small print. When a business processes a high volume of transactions, unclear or layered fees make it hard to know the true cost of taking payment. Understanding exactly what it was paying was the priority.
What mattered most. Transparent pricing, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with straightforward, transparent pricing, so the owner can see precisely what each transaction costs with nothing hidden. That clarity makes managing margins far easier across a high-volume operation. The switch also reduced their card processing costs by around 25%, with local 24/7 support always close at hand.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Dojo, the stall wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Teya with reliable payments that hold up outdoors, user-friendly reporting and lower fees on every sale.
Problem. With Worldpay, the business wanted more flexible ways to take payment, including the ability to turn a phone into a card machine so staff…
What we did. NEOM set them up on Teya with pay-by-link and Tap to Pay, so staff can take payment anywhere using just a phone, whether at the counter…
Problem. On Clover, the shop wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Rapyd with reliable payments, user-friendly reporting and lower fees, giving the bookshop a dependable till and a clear…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.