Case Study · Service

Super Hand Carwash (Coventry)

How a Coventry car wash cut its card processing fees by around 50% after switching with NEOM, without losing the day-to-day service it relies on.

ServiceCar WashCoventryFrom ZettleTo Rapyd
50%cut in card processing fees
ZettleRapydthe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A Coventry car wash, doing it properly.

Super Hand Carwash is a Coventry hand car wash and detailing service. It serves local motorists wanting a thorough, hands-on clean for their vehicles. Working outdoors with steady throughput, quick and reliable payments on site and low running costs both matter.

Vehicle businesses handle everything from quick, low-value jobs to larger invoices, so they need a setup that is dependable at the counter and fair on fees across both.

02 · The Challenge

The setup stopped fitting the business.

On Zettle, the business wanted lower costs and dependable reliability. Out on the forecourt, a card machine that loses signal slows the flow of cars and costs sales, while keeping costs down matters on a high-volume service. Quick, consistent payments on site were essential.

What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.

03 · The Switch

Rapyd, with NEOM handling the move.

NEOM moved them to Rapyd with reliable payments that hold up on site and lower fees on every wash. That keeps cars moving through while trimming running costs. The switch cut their card processing costs by around 50%, half their previous bill, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 50%, close to half.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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