How a Coventry garage cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.
Heritage Automotive Services is a Coventry garage providing vehicle repairs and servicing. It serves local motorists needing reliable, professional care for their cars. For a garage taking payment when work is completed, keeping payments simple, reliable and good value matters.
Vehicle businesses handle everything from quick, low-value jobs to larger invoices, so they need a setup that is dependable at the counter and fair on fees across both.
On Lloyds Bank, the garage wanted lower costs and dependable reliability. A payment system that falters when a customer comes to settle is an inconvenience, and keeping costs down helps a workshop’s margins. Simple, reliable, good-value payments were the priority.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Shift4 with reliable payments and lower fees, giving the garage a dependable way to take payment when work is done while trimming costs. That keeps things simple for customers and the business. The switch also reduced their card processing costs by around 35%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. As a business new to card, the garage needed to start accepting payments and to send payment links so customers could settle for completed…
What we did. NEOM set them up on Teya with card payments and pay-by-link, so customers can pay in person or be sent a secure request once their car is…
Problem. On Zettle, the business wanted lower costs and dependable reliability.
What we did. NEOM moved them to Rapyd with reliable payments that hold up on site and lower fees on every wash.
Problem. On Take Payments, the salon wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Shift4 with reliable payments that work smoothly between clients, user-friendly reporting and lower fees on every…
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