Case Study · Hospitality

The Somerville Arms

How a Leamington Spa pub cut its card processing fees by around 30% after switching with NEOM, without losing the day-to-day service it relies on.

HospitalityPubLeamington SpaFrom WorldpayTo Teya
30%cut in card processing fees
WorldpayTeyathe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A Leamington Spa pub, doing it properly.

The Somerville Arms is a pub in Leamington Spa serving a good range of drinks and a genuinely welcoming local atmosphere. It draws regulars and visitors who come in for a traditional pub experience, busiest through evenings and weekends. As an independent pub, trimming recurring overheads is key to staying healthy in a competitive trade.

Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.

02 · The Challenge

The setup stopped fitting the business.

On Worldpay, the pub wanted to remove both its fixed contract and ongoing terminal rental and bring its overall costs down. Long tie-ins and recurring equipment charges quietly erode an independent pub’s margins year after year. Avoiding those fixed fees was the clear priority.

What mattered most. Lower costs, no fixed contract and no terminal rental, backed by local support that is easy to reach around the clock.

03 · The Switch

Teya, chosen on fit.

NEOM moved them to Teya with no contract, no terminal rental and lower fees across the board, removing the commitments and recurring charges the pub wanted gone. That leaves a leaner, more flexible cost base. The switch reduced their card processing costs by around 30%, with local 24/7 support always available behind the bar.

The Outcome

Card fees cut by 30%, a quarter of the bill.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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