How a Leamington Spa pub cut its card processing fees by around 30% after switching with NEOM, without losing the day-to-day service it relies on.
Keep Calm and Beer (The Hope) is a community pub in Leamington Spa serving a well-chosen range of drinks in a friendly, welcoming atmosphere. It’s a genuine local, drawing regulars and visitors who come in for everything from a quiet pint to a lively weekend. As an independent pub, keeping a close eye on overheads is essential, since the cost of card processing and equipment rental directly affects what’s left at the end of the month.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
The pub wanted to stop paying ongoing terminal rental fees on its previous Dojo arrangement and instead own its card machines outright to bring those recurring costs down. Equipment rental is a charge that quietly mounts up year after year without the business ever owning anything for it. They were also keen to make their everyday spending work harder by earning cashback on the things the pub buys to run day to day.
What mattered most. Lower costs, no terminal rental and cashback on the business account, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya, removing the rental fees by switching to owned terminals and adding 0.5% cashback through the Teya business account on day-to-day spending. That turns a routine business cost into a small ongoing return. Overall the switch cut their card processing costs by around 30%, backed by local 24/7 support so there’s always someone on hand when the bar is busy.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. The pub wanted to end terminal rental fees on its previous Dojo arrangement and own its machines outright, rather than paying indefinitely…
What we did. NEOM moved them to Teya, removing the rental fees through owned terminals and adding 0.5% cashback through the Teya business account on…
Problem. On EposNow, the pub wanted transparent pricing and faster settlement, along with payments that connected properly to its till system rather…
What we did. NEOM moved them to Teya with EPOS integration so payments and the till work as one, plus transparent pricing and 7-day settlement for…
Problem. On Worldpay, the pub wanted to remove both its fixed contract and ongoing terminal rental and bring its overall costs down.
What we did. NEOM moved them to Teya with no contract, no terminal rental and lower fees across the board, removing the commitments and recurring…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.