How a Coventry accountant cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.
Prime Accountants is a Coventry accountancy practice providing tax, accounting and advisory services. It serves individuals and businesses across the region needing reliable, professional financial support. As a firm built on clarity with numbers, having payments that are transparently priced and easy to reconcile is a natural fit.
Professional and service firms take fewer, larger payments, often remotely, so flexible ways to pay and clear records matter more than speed at a till.
On Clover, the firm wanted transparent pricing, clearer reporting and lower costs. For an accountancy practice in particular, fees that are predictable and easy to understand matter, and reconciling client payments needs to be straightforward. Keeping costs fair and the reporting clean was the priority.
What mattered most. Lower costs, transparent pricing and user-friendly reporting, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with transparent pricing, user-friendly reporting and lower fees, giving the practice payments that are as clear and tidy as the work it does for clients. That makes reconciliation simple and the costs easy to predict. The switch also cut their card processing costs by around 25%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Dojo, the venue needed dependable reliability and faster transactions to cope with intense bar service during events.
What we did. NEOM moved them to Rapyd with reliable, fast card payments built for the high volumes of a live-music night, so the bar keeps serving…
Problem. On Dojo, the club needed reliability, fast transaction speeds and lower costs, plus clearer reporting to make sense of high-volume nights.
What we did. NEOM moved them to Teya with fast, reliable payments that cope with the demands of a packed club night, user-friendly reporting to track…
Problem. On Barclaycard, the shop wanted quicker settlement and freedom from both a fixed contract and ongoing terminal rental.
What we did. NEOM moved them to Teya with 7-day settlement, no contract and no terminal rental, stripping out both the tie-in and the recurring rental…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.