How a Coventry sports & social club cut its card processing fees by around 50% after switching with NEOM, without losing the day-to-day service it relies on.
Lloyd McGrath Sports Development is a Coventry sports and social club supporting community sport and activities for members, players and local residents. It provides a base for training, fixtures and socialising throughout the week. As a community-focused organisation, clear and fair costs matter far more than they would to a purely commercial operator.
Clubs like this are usually run by a small team, so low running costs and takings that are easy to account for matter just as much as speed at the bar.
On Dojo, the club wanted clear, transparent pricing so it could see exactly what it was paying, with no hidden charges buried in the fees. It also wanted quicker settlement and an end to terminal rental. Predictable, fair costs are essential for an organisation that puts its money back into sport rather than into payment overheads.
What mattered most. Lower costs, transparent pricing, 7-day settlement and no terminal rental, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with transparent pricing the club can actually understand, 7-day settlement and no rental fees on the equipment. That clarity and the removal of recurring charges suit a community organisation’s budgeting. The switch also cut their card processing costs by around 50%, half their previous bill, money that goes straight back into the club, with local 24/7 support always available.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Worldpay, the club wanted flexibility and freedom from a fixed contract, since committing a community club to long, inflexible terms…
What we did. NEOM moved them to Teya with no contract and no terminal rental, removing both the long tie-in and the recurring equipment charge, plus…
Problem. On Clover, the club wanted dependable reliability and lower costs.
What we did. NEOM moved them to Shift4 with reliable payments and lower fees, keeping things simple and good value for a member organisation.
Problem. On Dojo, the club wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments and lower fees, keeping things simple and good value for a member organisation.
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.