How a Coventry sports & social club cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
JFK in the Community is a Coventry sports and social club with a club bar, serving its members and the surrounding community. It acts as a hub for local sport, events and socialising, bringing people together throughout the week and at weekends. As a community organisation rather than a commercial operator, keeping costs low and avoiding being locked into rigid commitments really matters.
Clubs like this are usually run by a small team, so low running costs and takings that are easy to account for matter just as much as speed at the bar.
On Worldpay, the club wanted flexibility and freedom from a fixed contract, since committing a community club to long, inflexible terms sits uneasily with how it’s run. It also wanted to end terminal rental and get quicker access to funds from bar takings and events. Predictable, low-commitment costs were the priority for an organisation that reinvests in its members rather than chasing profit.
What mattered most. 7-day settlement, no fixed contract and no terminal rental, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with no contract and no terminal rental, removing both the long tie-in and the recurring equipment charge, plus 7-day settlement so money from the bar and events comes through promptly. That flexibility suits the way a community club operates. The switch also reduced their card processing costs by around 40%, freeing up funds that go back into the club and its members, with local 24/7 support always available.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Dojo, the club wanted clear, transparent pricing so it could see exactly what it was paying, with no hidden charges buried in the fees.
What we did. NEOM moved them to Teya with transparent pricing the club can actually understand, 7-day settlement and no rental fees on the equipment.
Problem. On Clover, the club wanted dependable reliability and lower costs.
What we did. NEOM moved them to Shift4 with reliable payments and lower fees, keeping things simple and good value for a member organisation.
Problem. On Dojo, the club wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments and lower fees, keeping things simple and good value for a member organisation.
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.