Case Study · Service

Autocraft of Kenilworth

How a Kenilworth garage went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.

ServiceGarageKenilworthFirst card setupTo Teya
Day oneset up and taking cards
NewTeyafirst provider, chosen properly
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Autocraft of Kenilworth, in short.

Autocraft of Kenilworth is a Kenilworth garage providing vehicle repairs, servicing and MOT-related work. It serves local motorists who need reliable, professional care for their cars. For a garage, being able to take payment easily when a job is done, in person or remotely, keeps things convenient for customers and prompt for the business.

Vehicle businesses handle everything from quick, low-value jobs to larger invoices, so they need a setup that is dependable at the counter and fair on fees across both.

02 · The Challenge

Cash-led, and ready for more.

As a business new to card, the garage needed to start accepting payments and to send payment links so customers could settle for completed work without always coming in to pay. Relying on slower payment methods complicates cash flow for a busy workshop. Getting set up flexibly, with no fixed contract, was important.

What mattered most. A simple way to accept cards, no fixed contract and pay by link, backed by local support that is easy to reach around the clock.

03 · The Switch

Teya, right from day one.

NEOM set them up on Teya with card payments and pay-by-link, so customers can pay in person or be sent a secure request once their car is ready, all with no contract tying the garage in. That makes settling up easy at either end. They also benefit from local 24/7 support whenever it’s needed, with someone close at hand.

Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.

The Outcome

Set up right from day one.

First provider chosen properly, the right machine for a garage, and support that is easy to reach.

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