Case Study · Education

Central Building & Welding Academy

How a Coventry training provider cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.

EducationTraining ProviderCoventryFrom BarclaycardTo Teya
25%cut in card processing fees
BarclaycardTeyathe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

The business behind the numbers.

Central Building & Welding Academy is a Coventry training provider delivering vocational construction and welding courses to learners and employers. It helps people gain practical, accredited skills that lead directly into trade careers. As a provider taking course fees from individuals and businesses, having flexible, professional ways to collect and track payments is central to how it operates.

Professional and service firms take fewer, larger payments, often remotely, so flexible ways to pay and clear records matter more than speed at a till.

02 · The Challenge

The costs that never got reviewed.

On Barclaycard, the academy wanted payment links so it could invoice and collect course fees remotely rather than relying on learners paying in person. It also needed clearer reporting to keep on top of enrolments and income, and quicker settlement to support its cash flow. Managing payments around enrolment periods needed to be simpler and less manual than it was.

What mattered most. 7-day settlement, user-friendly reporting and pay by link, backed by local support that is easy to reach around the clock.

03 · The Switch

Teya, with NEOM handling the move.

NEOM set them up on Teya with pay-by-link, so course fees can be requested and paid online in a couple of clicks, alongside user-friendly reporting that makes reconciling enrolments straightforward. Faster, 7-day settlement keeps funds moving in line with intake periods. The move also reduced their card processing costs by around 25%, with local 24/7 support whenever they need it.

The Outcome

Card fees cut by 25%, a quarter of the bill.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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