Case Study · Retail

Maruthy Indian Sweets

How a Rugby takeaway cut its card processing fees by around 55% after switching with NEOM, without losing the day-to-day service it relies on.

RetailTakeawayRugbyFrom ZettleTo Shift4
55%cut in card processing fees
ZettleShift4the switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Maruthy Indian Sweets, in short.

Maruthy Indian Sweets is a Rugby shop serving Indian sweets and takeaway food. It caters to local customers looking for authentic sweets and snacks, with trade building around mealtimes and celebrations. For a busy food shop, quick, reliable payments, good value and prompt access to takings all matter.

Takeaways trade in short, intense bursts, so fast transactions and dependable kit at the counter keep orders moving when the queue builds.

02 · The Challenge

Paying for a setup built for someone else.

On Zettle, the business wanted lower costs, dependable reliability and faster payments. A card machine that falters at the counter slows the queue, keeping costs down matters on food-retail margins, and quicker access to funds helps cash flow. Quick service and good value were the priorities.

What mattered most. Lower costs, reliable connectivity and 7-day settlement, backed by local support that is easy to reach around the clock.

03 · The Switch

Shift4, chosen on fit.

NEOM moved them to Shift4 with reliable payments that keep the counter moving, faster settlement for steadier cash flow, and lower fees on every sale. That keeps both service and the finances healthy. The switch cut their card processing costs by around 55%, more than half, a substantial saving, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 55%, close to half.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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