How a Coventry takeaway cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.
Mackie’s Tatties & Salad Bar is a Coventry food hut serving jacket potatoes, fresh salads and takeaway meals. It caters to local workers and shoppers after a quick, healthy lunch, with trade peaking sharply at midday. For a small street-food operation, every fixed cost weighs heavily against a modest daily turnover.
Takeaways trade in short, intense bursts, so fast transactions and dependable kit at the counter keep orders moving when the queue builds.
On Worldpay, the business wanted to remove fixed monthly fees and bring its overall costs down. Recurring charges that don’t flex with trade are a real burden for a small food hut. Cutting those unnecessary fixed costs was the priority.
What mattered most. Lower costs and no terminal rental, backed by local support that is easy to reach around the clock.
NEOM moved them to Shift4, removing the fixed monthly fees and lowering overall costs so the business pays in a way that better suits its size. That eases the pressure of recurring charges on a small operation. The switch reduced their card processing costs by around 35%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On SumUp, the business needed a reliable connection and fast transactions, because a dropped signal or slow payment at a busy food hut…
What we did. NEOM moved them to Teya with fast, reliable payments that keep the queue moving even outdoors at peak times, plus 7-day settlement for…
Problem. On Dojo, the business wanted lower costs and a more reliable connection at the hatch, since a dropped signal during the midday rush means a…
What we did. NEOM moved them to Shift4 with reliable connectivity that holds up outdoors at peak times and lower fees on every sale.
Problem. As a business new to card, it needed a simple way to start taking payments without being tied into a long-term contract.
What we did. NEOM set them up on Teya with reliable card payments, 7-day settlement and no contract, so the business can start taking card straight away…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.