How a Coventry pub cut its card processing fees by around 50% after switching with NEOM, without losing the day-to-day service it relies on.
Captain Beamer Ltd, trading as the Dyers Arms, is a Coventry public house serving drinks and a friendly local atmosphere. It caters to regulars and visitors across the community, busiest through evenings and weekends. As an independent pub, fair, clear costs and prompt access to takings both make a real difference.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
On Zettle, the pub wanted dependable reliability, fair rates and faster payments. A card machine that falters at the bar slows service, rates that feel high cut into margins, and slow access to funds strains cash flow. Keeping the bar moving while controlling costs was the priority.
What mattered most. Transparent pricing, reliable connectivity and 7-day settlement, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with reliable payments that hold up at the bar, faster settlement for steadier cash flow, and fair, transparent pricing. That keeps service smooth and the finances clear. The switch also reduced their card processing costs by around 50%, half their previous bill, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Paymentsense, the pub wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments that hold up at the bar and lower fees on every round.
Problem. On Elavon, the pub wanted dependable reliability and lower costs.
What we did. NEOM moved them to Rapyd with reliable payments that hold up through service and lower fees on every transaction.
Problem. On Dojo, the business wanted lower costs and more dependable reliability at the bar.
What we did. NEOM moved them to Rapyd for reliable, cost-effective card payments that hold up through a busy service.
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.