How a Coventry phone shop cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.
Coventry Mobile Hub is a Coventry phone shop selling mobile phones, accessories and related support. It serves local customers needing new devices, accessories and help with their phones. For a retail shop, keeping payments reliable and good value protects both sales and margins.
Independent shops compete on service as much as price, so a dependable card setup and a clear view of takings help the owner keep margins healthy.
On Lloyds Bank, the shop wanted lower costs and more dependable reliability. A till that falters loses sales, and keeping costs keen matters for a retail business. Simple, reliable, good-value payments were the priority.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with reliable payments and lower fees, giving the shop a dependable till that keeps the queue moving while trimming costs. That protects both sales and margin. The switch reduced their card processing costs by around 25%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. Their previous Dojo service was costing more than the shop felt it should, eating into already slim convenience-store margins.
What we did. NEOM switched them to Rapyd for dependable, cost-effective card payments that keep the queue moving and the till reliable throughout the…
Problem. As a business new to card, it needed a reliable way to start accepting payments in store.
What we did. NEOM set them up on Shift4 with reliable card payments, so the shop can confidently take card in store and never turn a paying customer…
Problem. As a business new to card, it needed a reliable, fairly priced way to start accepting payments.
What we did. NEOM set them up on Shift4 with reliable card payments and transparent, fair pricing, so the shop can take card with confidence across both…
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