01 · The Business
A Kenilworth plumbing and heating firm, doing it properly.
Tim Taylor Plumbing & Heating provides plumbing and heating services in Kenilworth, working with homeowners on repairs, servicing and installations. It serves customers needing reliable, professional work, often in their own homes. For a mobile trades business, dependable payments on the move at fair rates are exactly what’s needed.
Trades and service businesses are often paid on site or once the job is done, so being able to take a card payment anywhere, and get the money in quickly, keeps cash flow steady.
02 · The Challenge
The sales that walked out the door.
As a business new to card, it needed a dependable way to start taking payments at fair rates, with reliable connectivity out on jobs. Relying on slower payment methods complicates cash flow for a busy tradesperson, and a reliable signal matters when working in different locations. Getting set up dependably and affordably was the priority.
What mattered most. A simple way to accept cards, transparent pricing and reliable connectivity, backed by local support that is easy to reach around the clock.
03 · The Switch
Shift4, chosen for the job.
NEOM set them up on Shift4 with reliable card payments, strong connectivity for working on the move, and transparent, fair pricing. That lets the business get paid promptly wherever the job is, without piling on fees. They also benefit from local 24/7 support whenever needed, with someone close at hand.
Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.