Case Study · Service

Hygiene Pro Clean

How a Coventry cleaning service cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.

ServiceCleaning ServiceCoventryFrom DojoTo Shift4
40%cut in card processing fees
DojoShift4the switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Hygiene Pro Clean, in short.

Hygiene Pro Clean provides deep cleaning and decontamination services across Coventry. It serves homes and businesses needing specialist, thorough cleaning, often working out on site. For a mobile cleaning service, dependable payments on the move and good value both matter.

Trades and service businesses are often paid on site or once the job is done, so being able to take a card payment anywhere, and get the money in quickly, keeps cash flow steady.

02 · The Challenge

Paying for a setup built for someone else.

On Dojo, the business wanted lower costs and dependable reliability. Working at customers’ premises, a reliable connection matters when taking payment, and keeping costs down helps margins. Reliable, good-value payments on site were the priority.

What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.

03 · The Switch

Switching with NEOM, start to finish.

NEOM moved them to Shift4 with reliable payments that work on site and lower fees on every job. That keeps payment simple wherever the work is, while trimming costs. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 40%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

More Case Studies

More businesses we’ve helped.

View all case studies
Local BusinessEstate Agent
Fees cut by
40%
COVENTRY · was on Paymentsense

Williams & Binch

Problem. On Paymentsense, the agency wanted to take payments over the phone, since much of its business is handled remotely rather than face to face.

What we did. NEOM moved them to Shift4 with phone payments, so the agency can take card details and process payments remotely without the customer…

ServicePermanent Make-Up
Fees cut by
50%
BIRMINGHAM · was on Zettle

Permanently Defined

Problem. On Zettle, the business wanted lower costs, faster payments and clearer reporting.

What we did. NEOM moved them to Shift4 with faster settlement for steadier cash flow, user-friendly reporting and lower fees on every treatment.

ServicePlumbing & Heating
Setup
New
KENILWORTH · first card setup

Tim Taylor Plumbing & Heating Services

Problem. As a business new to card, it needed a dependable way to start taking payments at fair rates, with reliable connectivity out on jobs.

What we did. NEOM set them up on Shift4 with reliable card payments, strong connectivity for working on the move, and transparent, fair pricing.

See what you could save.

No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.

Talk To UsSee What You Could Save