Case Study · Leisure

Red Corner Boxing Gym

How a Coventry gym cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.

LeisureGymCoventryFrom PaymentsenseTo Shift4
40%cut in card processing fees
PaymentsenseShift4the switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A familiar name in Coventry.

Red Corner Boxing Gym is a Coventry boxing gym offering training and fitness for members of all levels, from beginners to competitors. It serves a community of members who train regularly throughout the week. For a gym taking member payments, keeping things simple, reliable and good value is important.

Gyms take a mix of memberships, sessions and walk-in payments, so reliable kit and reporting that keeps it all straight are what matter.

02 · The Challenge

Where the old arrangement fell short.

On Paymentsense, the gym wanted lower costs, dependable reliability and clearer reporting. Keeping member payments simple and the costs low matters for a community gym, and reliable payments avoid disruption. Staying on top of takings while trimming costs was the priority.

What mattered most. Lower costs, reliable connectivity and user-friendly reporting, backed by local support that is easy to reach around the clock.

03 · The Switch

Switching with NEOM, start to finish.

NEOM moved them to Shift4 with reliable payments, user-friendly reporting and lower fees, making member payments simple to take and easy to track. That keeps the gym running smoothly while cutting costs. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 40%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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