Case Study · Service

Coventry Clearance & Removals

How a Coventry clearance and removals firm went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.

ServiceClearance & RemovalsCoventryFirst card setupTo Shift4
Day oneset up and taking cards
NewShift4first provider, chosen properly
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Who they are, and how they trade.

Coventry Clearance & Removals provides house clearance and removals services across Coventry. It serves households and businesses needing clearances and moves, often working out on site rather than from a fixed base. For a mobile service, dependable payments on the move at fair rates are exactly what’s needed.

Trades and service businesses are often paid on site or once the job is done, so being able to take a card payment anywhere, and get the money in quickly, keeps cash flow steady.

02 · The Challenge

The sales that walked out the door.

As a business new to card, it needed dependable connectivity and fair rates to start taking payments while out on jobs. Relying on slower payment methods complicates cash flow, and a reliable signal matters when working at customers’ properties. Getting set up dependably and affordably was the priority.

What mattered most. A simple way to accept cards, transparent pricing and reliable connectivity, backed by local support that is easy to reach around the clock.

03 · The Switch

Shift4, chosen for the job.

NEOM set them up on Shift4 with reliable connectivity for working on the move and transparent, fair pricing, so the business can get paid promptly on site without piling on fees. That removes the friction of slower payment methods. They also benefit from local 24/7 support whenever it’s needed, with someone close at hand.

Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.

The Outcome

Set up right from day one.

First provider chosen properly, the right machine for a clearance & removals, and support that is easy to reach.

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