How a Coventry takeaway cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
Nicola@sizzles is a Coventry food hut serving freshly cooked takeaway food to customers on the go. It caters to local workers and passers-by after a quick, tasty bite, with trade coming in sharp bursts around mealtimes. For a street-food operation, speed at the hatch and a reliable signal outdoors are everything.
Takeaways trade in short, intense bursts, so fast transactions and dependable kit at the counter keep orders moving when the queue builds.
On SumUp, the business needed a reliable connection and fast transactions, because a dropped signal or slow payment at a busy food hut means a growing queue and lost custom. It also wanted quicker access to its takings. Speed and dependability at the hatch were essential during the lunchtime rush.
What mattered most. Reliable connectivity, faster transactions and 7-day settlement, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with fast, reliable payments that keep the queue moving even outdoors at peak times, plus 7-day settlement for quicker access to funds. That suits the fast turnover of a busy food hut. The switch also reduced their card processing costs by around 40%, with local 24/7 support on hand whenever needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. As a business new to card, it needed a simple way to start taking payments without being tied into a long-term contract.
What we did. NEOM set them up on Teya with reliable card payments, 7-day settlement and no contract, so the business can start taking card straight away…
Problem. On Dojo, the shop wanted to remove rental costs and receive net settlements promptly, rather than facing end-of-month surprises when fees…
What we did. NEOM moved them to Shift4 with no rental costs and faster, net settlements, so funds arrive promptly and there are no nasty end-of-month…
Problem. On Dojo, the business wanted lower costs and a more reliable connection at the hatch, since a dropped signal during the midday rush means a…
What we did. NEOM moved them to Shift4 with reliable connectivity that holds up outdoors at peak times and lower fees on every sale.
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.