Case Study · Retail

Bosworth Butchers

How a Coventry butcher cut its card processing fees by around 35% after switching with NEOM, without losing the day-to-day service it relies on.

RetailButcherCoventryFrom CloverTo Teya
35%cut in card processing fees
CloverTeyathe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Bosworth Butchers, in short.

Bosworth Butchers is a traditional butcher in Coventry supplying fresh-cut meat, sausages and prepared products over the counter. It serves local households and a base of regular shoppers who value quality, expertise and good service. Like most counter-service food retailers it trades in busy bursts, at weekends and in the run-up to holidays, when keeping the queue moving is essential.

Independent food shops rely on regulars and steady footfall, so quick payments at the counter and fees that do not eat into tight margins are what count.

02 · The Challenge

Paying for a setup built for someone else.

Coming from Clover, the shop needed faster transactions and dependable reliability so the counter could keep pace at its busiest. A slow or dropped payment in the middle of a Saturday-morning rush holds up everyone in the queue. They also wanted quicker access to their money rather than waiting longer than necessary for funds to land, which matters for a small business managing daily stock buying.

What mattered most. Reliable connectivity, faster transactions and 7-day settlement, backed by local support that is easy to reach around the clock.

03 · The Switch

The move to Teya.

NEOM moved them to Teya with fast, reliable card payments that keep the counter flowing and 7-day settlement so funds arrive sooner and more predictably. That steadier cash flow makes it easier to manage day-to-day buying and supplier payments. The switch also cut their processing costs by around 35%, with local 24/7 support on hand whenever it’s needed.

The Outcome

Card fees cut by 35%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

More Case Studies

More businesses we’ve helped.

View all case studies
RetailButcher
Fees cut by
36%
COVENTRY · was on Worldpay

Barkers Butchers and Deli

Problem. On Worldpay, the shop wanted clearer reporting, faster transactions and better network coverage so the counter could keep moving when it…

What we did. NEOM moved them to Teya with fast, reliable payments and strong coverage that keep the counter flowing, plus user-friendly reporting that…

RetailButcher
Fees cut by
40%
COVENTRY · was on Dojo

Premier Quality Butchers

Problem. On Dojo, the shop wanted dependable reliability and fair, competitive rates.

What we did. NEOM moved them to Teya with reliable payments that keep the counter flowing and transparent, fair pricing the shop can trust.

RetailPlumbing & Heating
Fees cut by
33%
COVENTRY · was on Worldpay

Edwin H Fryer

Problem. On Worldpay, the business wanted transparent pricing and clearer reporting, plus the ability to take payment by link so it could invoice…

What we did. NEOM moved them to Teya with pay-by-link, so customers can be sent a secure payment request and settle quickly once work is done, alongside…

See what you could save.

No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.

Talk To UsSee What You Could Save