How a Coventry butcher cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
Premier Quality Butchers is a Coventry butcher supplying fresh, quality meat and prepared products over the counter. It serves local households and a base of regular customers who come back for the quality and service. Counter-service food retail trades in busy bursts, so reliable payments and fair, clear costs both matter.
Independent food shops rely on regulars and steady footfall, so quick payments at the counter and fees that do not eat into tight margins are what count.
On Dojo, the shop wanted dependable reliability and fair, competitive rates. When the counter is busy at weekends, a card machine that falters holds up the queue, and rates that feel high cut into a butcher’s margins. Keeping the counter moving while controlling costs was the priority.
What mattered most. Transparent pricing and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Teya with reliable payments that keep the counter flowing and transparent, fair pricing the shop can trust. That keeps service smooth while making costs predictable. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Worldpay, the shop wanted clearer reporting, faster transactions and better network coverage so the counter could keep moving when it…
What we did. NEOM moved them to Teya with fast, reliable payments and strong coverage that keep the counter flowing, plus user-friendly reporting that…
Problem. Coming from Clover, the shop needed faster transactions and dependable reliability so the counter could keep pace at its busiest.
What we did. NEOM moved them to Teya with fast, reliable card payments that keep the counter flowing and 7-day settlement so funds arrive sooner and…
Problem. With Take Payments, the business needed clearer reporting and a single view across its several sites, rather than piecing together figures…
What we did. NEOM moved them to Teya with consolidated multi-location reporting, so the whole business can be seen in one place rather than site by…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.