Case Study · Hospitality

JP’S Kitchen

How a Coventry restaurant cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.

HospitalityRestaurantCoventryFrom SumUpTo Shift4
40%cut in card processing fees
SumUpShift4the switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A Coventry restaurant, doing it properly.

JP’s Kitchen is a Coventry burger restaurant serving freshly made burgers and casual dining. It caters to local diners and burger lovers, with trade building through evenings and weekends. For a busy food business, payments that keep pace and prompt access to takings both matter.

Restaurants depend on a smooth end to the meal, so reliable payments at the table and clear reporting on each service make a real difference to staff and owner alike.

02 · The Challenge

The setup stopped fitting the business.

On SumUp, the business wanted easier reporting, dependable reliability and faster payments. A card machine that falters during a busy service slows table turnover, and quicker access to funds helps cash flow. Keeping service quick while getting paid promptly was the priority.

What mattered most. Reliable connectivity, 7-day settlement and user-friendly reporting, backed by local support that is easy to reach around the clock.

03 · The Switch

Shift4, with NEOM handling the move.

NEOM moved them to Shift4 with reliable payments that hold up through service, faster settlement and clearer reporting. That keeps the restaurant moving and the cash flow steady. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.

The Outcome

Card fees cut by 40%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

More Case Studies

More businesses we’ve helped.

View all case studies
HospitalityRestaurant
Fees cut by
35%
NUNEATON · was on Elavon

Khushi Grill

Problem. On Elavon, the business wanted dependable reliability and lower costs.

What we did. NEOM moved them to Rapyd with reliable payments that hold up through service and lower fees on every bill.

HospitalityRestaurant
Setup
New
NORTHAMPTON · first card setup

Opium Restaurants

Problem. As a business new to card, Opium needed reliable payments, transparent pricing and clear reporting in place from day one, with no surprises…

What we did. NEOM set them up on Teya with reliable card payments built to handle a busy service, transparent pricing the team can understand, and…

HospitalityRestaurant
Fees cut by
25%
COVENTRY · was on takepayments

Anatolia Turkish BBQ

Problem. On Take Payments, the restaurant wanted better reporting to keep a clear handle on covers and revenue, plus dependable reliability so…

What we did. NEOM moved them to Teya with reliable payments that hold up through a busy service and clearer reporting that makes it easy to see how each…

See what you could save.

No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.

Talk To UsSee What You Could Save