Case Study · Hospitality

Anatolia Turkish BBQ

How a Coventry restaurant cut its card processing fees by around 25% after switching with NEOM, without losing the day-to-day service it relies on.

HospitalityRestaurantCoventryFrom takepaymentsTo Teya
25%cut in card processing fees
takepaymentsTeyathe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

The business behind the numbers.

Anatolia Turkish BBQ is a Coventry restaurant serving authentic Turkish charcoal-grilled dishes and Mediterranean cuisine. It caters to diners looking for fresh, flavourful food in a welcoming setting, with trade concentrated around evenings and weekends. For a restaurant, smooth service at the table and a clear view of nightly takings are both key to running a tight operation.

Restaurants depend on a smooth end to the meal, so reliable payments at the table and clear reporting on each service make a real difference to staff and owner alike.

02 · The Challenge

The costs that never got reviewed.

On Take Payments, the restaurant wanted better reporting to keep a clear handle on covers and revenue, plus dependable reliability so payments never let it down mid-service. It was also keen to avoid a long-term tie-in. A card machine that falters during a busy dinner service slows down table turnover and frustrates guests just as they’re leaving.

What mattered most. Reliable connectivity, no fixed contract and user-friendly reporting, backed by local support that is easy to reach around the clock.

03 · The Switch

Teya, chosen on fit.

NEOM moved them to Teya with reliable payments that hold up through a busy service and clearer reporting that makes it easy to see how each night and week is performing. With no contract, the restaurant keeps its flexibility. The switch also reduced their card processing costs by around 25%, with local 24/7 support available whenever it’s needed.

The Outcome

Card fees cut by 25%, a quarter of the bill.

A setup matched to how the business trades, with support that is easy to reach when it matters.

More Case Studies

More businesses we’ve helped.

View all case studies
HospitalityRestaurant
Setup
New
COVENTRY · first card setup

Burrito Masala

Problem. As a business new to card, it needed reliable connectivity, clear reporting and quicker settlement in place from the start.

What we did. NEOM set them up on Teya with reliable payments that keep pace at busy times, user-friendly reporting and 7-day settlement for steady cash…

HospitalityRestaurant
Fees cut by
40%
COVENTRY · was on Elavon

Stylies Jerk Station

Problem. On Elavon, the business needed better network coverage so payments didn’t falter when the place was full, plus quicker settlement to keep…

What we did. NEOM moved them to Teya with dependable coverage that holds up through peak service, 7-day settlement for faster access to funds, and no…

HospitalityRestaurant
Fees cut by
40%
COVENTRY · was on SumUp

JP’S Kitchen

Problem. On SumUp, the business wanted easier reporting, dependable reliability and faster payments.

What we did. NEOM moved them to Shift4 with reliable payments that hold up through service, faster settlement and clearer reporting.

See what you could save.

No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.

Talk To UsSee What You Could Save