How a Birmingham pub cut its card processing fees by around 38% after switching with NEOM, without losing the day-to-day service it relies on.
The Lady Westminster is a Birmingham public house serving drinks and a welcoming local atmosphere. It caters to regulars and visitors across the community, busiest through evenings and weekends. As an independent pub, dependable payments and keeping costs down both make a real difference.
Pubs live on busy evenings and weekends, so quick payments at the bar and a connection that holds up when the place is full matter more than almost anything else.
On Dojo, the pub wanted dependable reliability and lower costs. A card machine that falters at the bar slows service when it’s busiest, and keeping costs down protects an independent pub’s margins. Keeping the bar moving at peak times while controlling costs was the priority.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Rapyd with reliable payments that hold up at the bar and lower fees on every round. That keeps service flowing while trimming costs. The switch also cut their card processing costs by around 38%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. On Barclaycard, the pub wanted a reliable network and fast transactions, plus lower costs.
What we did. NEOM moved them to Shift4 with fast, reliable payments and strong connectivity, so the bar keeps serving quickly even when an event fills…
Problem. As a business new to card, the pub needed reliable connectivity and clearer reporting to start taking payments confidently.
What we did. NEOM set them up on Shift4 with reliable connectivity and easy reporting, so the pub can take card dependably and keep a clear view of its…
Problem. On Zettle, the pub wanted dependable reliability, fair rates and faster payments.
What we did. NEOM moved them to Rapyd with reliable payments that hold up at the bar, faster settlement for steadier cash flow, and fair, transparent…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.