How a Coventry vape shop went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.
Puff and Print Studio is a Coventry shop supplying vaping products alongside printing services. It serves local customers looking for vapes as well as print on demand, blending two complementary lines under one roof. Starting to take card, a reliable, fairly priced setup is exactly what it needs to serve customers smoothly.
Convenience retail runs on a high number of small transactions, so the cost of each one and a till that stays reliable all day add up quickly.
As a business new to card, it needed a reliable, fairly priced way to start accepting payments. Being cash-only limits a modern retail shop where customers expect to pay by card, and clear costs matter for a small business. Dependable, good-value payments were the priority.
What mattered most. A simple way to accept cards, transparent pricing and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM set them up on Shift4 with reliable card payments and transparent, fair pricing, so the shop can take card with confidence across both its product lines and know exactly what it’s paying. That meets customer expectations without hidden fees. They also benefit from local 24/7 support whenever it’s needed, with help always close at hand.
Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.
First provider chosen properly, the right machine for a vape shop, and support that is easy to reach.
Problem. As a business new to card, it needed a reliable way to start accepting payments in store.
What we did. NEOM set them up on Shift4 with reliable card payments, so the shop can confidently take card in store and never turn a paying customer…
Problem. Their previous Dojo service was costing more than the shop felt it should, eating into already slim convenience-store margins.
What we did. NEOM switched them to Rapyd for dependable, cost-effective card payments that keep the queue moving and the till reliable throughout the…
Problem. On Lloyds Bank, the shop wanted lower costs and more dependable reliability.
What we did. NEOM moved them to Rapyd with reliable payments and lower fees, giving the shop a dependable till that keeps the queue moving while…
No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.