01 · The Business
A familiar name in Coventry.
Level Hairdressing is a Coventry hair salon offering cuts, colour and styling in a friendly, professional setting. It serves a regular base of local clients who book in for everything from a trim to a full restyle. For a busy salon, reliable payments between appointments and a clear view of takings keep the day running smoothly.
Appointment-led businesses see a steady stream of customers through the day, so payments need to be quick, reliable and inexpensive on every visit.
02 · The Challenge
Where the old arrangement fell short.
On Take Payments, the salon wanted lower costs, dependable reliability and clearer reporting. A card machine that falters between appointments interrupts the flow of a busy day, and keeping overheads down matters for an independent salon. Reliable, good-value payments were the priority.
What mattered most. Lower costs, reliable connectivity and user-friendly reporting, backed by local support that is easy to reach around the clock.
03 · The Switch
Shift4, with NEOM handling the move.
NEOM moved them to Shift4 with reliable payments that work smoothly between clients, user-friendly reporting and lower fees on every transaction. That keeps the salon running smoothly while trimming costs. The switch also reduced their card processing costs by around 40%, with local 24/7 support whenever it’s needed.