How a Leamington Spa takeaway cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
Mr Spuds is a Leamington food hut serving jacket potatoes and freshly made takeaway food. It caters to local workers and passers-by wanting a quick, filling meal, with trade arriving in a concentrated lunchtime rush. At a food hut, a reliable signal outdoors and low running costs are both essential.
Takeaways trade in short, intense bursts, so fast transactions and dependable kit at the counter keep orders moving when the queue builds.
On Dojo, the business wanted lower costs and a more reliable connection at the hatch, since a dropped signal during the midday rush means a growing queue and lost sales. Dependable payments through the busy spell mattered most. Keeping costs down on a small turnover was equally important.
What mattered most. Lower costs and reliable connectivity, backed by local support that is easy to reach around the clock.
NEOM moved them to Shift4 with reliable connectivity that holds up outdoors at peak times and lower fees on every sale. That keeps the lunchtime queue moving while easing running costs. The switch also cut their card processing costs by around 40%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. As a business new to card, it needed a simple way to start taking payments without being tied into a long-term contract.
What we did. NEOM set them up on Teya with reliable card payments, 7-day settlement and no contract, so the business can start taking card straight away…
Problem. On SumUp, the business needed a reliable connection and fast transactions, because a dropped signal or slow payment at a busy food hut…
What we did. NEOM moved them to Teya with fast, reliable payments that keep the queue moving even outdoors at peak times, plus 7-day settlement for…
Problem. On Worldpay, the business wanted to remove fixed monthly fees and bring its overall costs down.
What we did. NEOM moved them to Shift4, removing the fixed monthly fees and lowering overall costs so the business pays in a way that better suits its…
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