Case Study · Hospitality

Burrito Masala

How a Coventry restaurant went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.

HospitalityRestaurantCoventryFirst card setupTo Teya
Day oneset up and taking cards
NewTeyafirst provider, chosen properly
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

The business behind the numbers.

Burrito Masala is a Coventry eatery serving freshly made burritos and casual fast food. It caters to local diners and those grabbing food on the go, with trade concentrated around mealtimes. For a fast-food business just starting to take card, quick, reliable payments from day one are essential to keep the queue moving.

Restaurants depend on a smooth end to the meal, so reliable payments at the table and clear reporting on each service make a real difference to staff and owner alike.

02 · The Challenge

Cash-led, and ready for more.

As a business new to card, it needed reliable connectivity, clear reporting and quicker settlement in place from the start. Beginning to accept cards, it was important the setup could handle a busy lunchtime rush without faltering and give a clear view of takings. Getting payments running smoothly from the outset was the goal.

What mattered most. A simple way to accept cards, reliable connectivity, 7-day settlement and user-friendly reporting, backed by local support that is easy to reach around the clock.

03 · The Switch

Teya, right from day one.

NEOM set them up on Teya with reliable payments that keep pace at busy times, user-friendly reporting and 7-day settlement for steady cash flow. That gives a business new to card a dependable footing from its first service. They also benefit from local 24/7 support whenever it’s needed, with someone close by to call.

Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.

The Outcome

Set up right from day one.

First provider chosen properly, the right machine for a restaurant, and support that is easy to reach.

More Case Studies

More businesses we’ve helped.

View all case studies
HospitalityRestaurant
Setup
New
NORTHAMPTON · first card setup

Opium Restaurants

Problem. As a business new to card, Opium needed reliable payments, transparent pricing and clear reporting in place from day one, with no surprises…

What we did. NEOM set them up on Teya with reliable card payments built to handle a busy service, transparent pricing the team can understand, and…

HospitalityRestaurant
Fees cut by
25%
COVENTRY · was on takepayments

Anatolia Turkish BBQ

Problem. On Take Payments, the restaurant wanted better reporting to keep a clear handle on covers and revenue, plus dependable reliability so…

What we did. NEOM moved them to Teya with reliable payments that hold up through a busy service and clearer reporting that makes it easy to see how each…

HospitalityRestaurant
Fees cut by
40%
COVENTRY · was on Elavon

Stylies Jerk Station

Problem. On Elavon, the business needed better network coverage so payments didn’t falter when the place was full, plus quicker settlement to keep…

What we did. NEOM moved them to Teya with dependable coverage that holds up through peak service, 7-day settlement for faster access to funds, and no…

See what you could save.

No pressure and no jargon, just a straightforward conversation about your business and what you’d like to improve.

Talk To UsSee What You Could Save