Case Study · Hospitality

Stylies Jerk Station

How a Coventry restaurant cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.

HospitalityRestaurantCoventryFrom ElavonTo Teya
40%cut in card processing fees
ElavonTeyathe switch, handled by NEOM
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

A familiar name in Coventry.

Stylies Jerk Station is a Coventry eatery serving Caribbean jerk dishes and authentic island flavours. It caters to local diners and lovers of Caribbean food, with trade building through evenings and weekends. For a busy food business, payments that keep pace at peak times and prompt access to takings are both essential.

Restaurants depend on a smooth end to the meal, so reliable payments at the table and clear reporting on each service make a real difference to staff and owner alike.

02 · The Challenge

Where the old arrangement fell short.

On Elavon, the business needed better network coverage so payments didn’t falter when the place was full, plus quicker settlement to keep cash flow steady. It also wanted to avoid being locked into a fixed contract. Reliable payments at the busiest moments were a must, since a stalled terminal during a rush directly slows service.

What mattered most. Reliable connectivity, 7-day settlement and no fixed contract, backed by local support that is easy to reach around the clock.

03 · The Switch

The move to Teya.

NEOM moved them to Teya with dependable coverage that holds up through peak service, 7-day settlement for faster access to funds, and no contract tying the business in. That keeps both service and cash flow moving. The switch also reduced their card processing costs by around 40%, with local 24/7 support available whenever it’s needed.

The Outcome

Card fees cut by 40%, roughly a third.

A setup matched to how the business trades, with support that is easy to reach when it matters.

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