01 · The Business
The business behind the numbers.
Anatolia Turkish BBQ is a Coventry restaurant serving authentic Turkish charcoal-grilled dishes and Mediterranean cuisine. It caters to diners looking for fresh, flavourful food in a welcoming setting, with trade concentrated around evenings and weekends. For a restaurant, smooth service at the table and a clear view of nightly takings are both key to running a tight operation.
Restaurants depend on a smooth end to the meal, so reliable payments at the table and clear reporting on each service make a real difference to staff and owner alike.
02 · The Challenge
The costs that never got reviewed.
On Take Payments, the restaurant wanted better reporting to keep a clear handle on covers and revenue, plus dependable reliability so payments never let it down mid-service. It was also keen to avoid a long-term tie-in. A card machine that falters during a busy dinner service slows down table turnover and frustrates guests just as they’re leaving.
What mattered most. Reliable connectivity, no fixed contract and user-friendly reporting, backed by local support that is easy to reach around the clock.
03 · The Switch
Teya, chosen on fit.
NEOM moved them to Teya with reliable payments that hold up through a busy service and clearer reporting that makes it easy to see how each night and week is performing. With no contract, the restaurant keeps its flexibility. The switch also reduced their card processing costs by around 25%, with local 24/7 support available whenever it’s needed.