Case Study · Local Business

Utiltiy Vehicle Solutions

How a Bedworth vehicle hire company went from cash-led trading to a card setup that fits, with NEOM handling the comparison and the setup from day one.

Local BusinessVehicle HireBedworthFirst card setupTo Shift4
Day oneset up and taking cards
NewShift4first provider, chosen properly
£0terminal rental with NEOM
24/7UK-based support
01 · The Business

Utiltiy Vehicle Solutions, in short.

Utility Vehicle Solutions is a Bedworth vehicle hire company providing specialist and utility vehicles to businesses and individuals. It serves customers needing flexible, dependable vehicle hire for a range of jobs. Starting to take card, having a straightforward setup and clear records of payments is important from the off.

Hire businesses take deposits and balances rather than simple one-off sales, so how payments are held, released and settled matters as much as the headline rate.

02 · The Challenge

Cash-led, and ready for more.

As a business new to card, it needed a simple, reliable way to start accepting payments, along with clear reporting to keep track of them. Without card acceptance, a hire business is reliant on slower payment methods that complicate its cash flow. Getting set up cleanly, without a fixed tie-in, was the priority.

What mattered most. A simple way to accept cards and user-friendly reporting, backed by local support that is easy to reach around the clock.

03 · The Switch

Shift4, right from day one.

NEOM set them up on Shift4 with reliable card payments and user-friendly reporting, giving the business a dependable way to take payment and keep clear records from the start. That removes the friction of relying on slower methods. They also benefit from local 24/7 support whenever they need it, with someone close by to call.

Because this was a first setup, the priority was getting it right from day one: the right machine, the right pricing, and support that is easy to reach.

The Outcome

Set up right from day one.

First provider chosen properly, the right machine for a vehicle hire, and support that is easy to reach.

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