How a Coventry estate agent cut its card processing fees by around 40% after switching with NEOM, without losing the day-to-day service it relies on.
Williams & Binch is a Coventry estate agent handling residential property sales and lettings. It serves local buyers, sellers, landlords and tenants through every stage of moving and renting. For an agency, taking payments remotely and keeping clear records of them is part of running a smooth, professional service.
Professional and service firms take fewer, larger payments, often remotely, so flexible ways to pay and clear records matter more than speed at a till.
On Paymentsense, the agency wanted to take payments over the phone, since much of its business is handled remotely rather than face to face. It also needed clearer reporting to keep track of those payments. Handling remote payments easily and recording them cleanly was the priority.
What mattered most. User-friendly reporting and phone payments, backed by local support that is easy to reach around the clock.
NEOM moved them to Shift4 with phone payments, so the agency can take card details and process payments remotely without the customer needing to be present, alongside user-friendly reporting. That suits the way an estate agency actually works day to day. The switch also reduced their card processing costs by around 40%, with local 24/7 support whenever it’s needed.
A setup matched to how the business trades, with support that is easy to reach when it matters.
Problem. As a business new to card, it needed a simple, reliable way to start accepting payments, along with clear reporting to keep track of them.
What we did. NEOM set them up on Shift4 with reliable card payments and user-friendly reporting, giving the business a dependable way to take payment…
Problem. On Take Payments, the salon wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Shift4 with reliable payments that work smoothly between clients, user-friendly reporting and lower fees on every…
Problem. On Paymentsense, the gym wanted lower costs, dependable reliability and clearer reporting.
What we did. NEOM moved them to Shift4 with reliable payments, user-friendly reporting and lower fees, making member payments simple to take and easy to…
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